When something is missing

A social network is not in Add account. Digital Consulting has not turned that network on. Ask them to enable it. It will show up after that, with no extra step on your side.

Add account is missing. You are a member. Ask the workspace owner to connect the account.

Billing is missing. You are a member. Ask the owner.

The workspace only shows Billing, or it says Workspace not active. The subscription is not active. The owner needs to subscribe or update the card.

Post now or Schedule post stays unavailable. Select at least one account, wait until the draft has saved, and fix any character or media warning under the caption.

The schedule says the workspace already has 30 posts for a month. That month is full. Pick another month, or wait until a counted post is no longer in that month. Drafts do not free a slot. Removing or failing a scheduled post is what frees one.

A scheduled post becomes Failed at the end of the month. The month already had 30 published posts when it was due. It was not sent.

An account says Unauthorized. The owner refreshes it and signs in on that network again.

A picture will not upload. JPG, JPEG, and PNG must be 20MB or smaller. GIFs must be 15MB or smaller. Videos must be 200MB or smaller and must be MP4 or M4V. A file that fails immediately, before any progress, is being stopped before it reaches the app. Contact Digital Consulting with the file size and type.

The calendar time looks wrong. Open Settings, set the timezone and time format, and save.